Loading ... in the right side shortcut area

Discussion in 'Bugs & Issues' started by Jason, Apr 9, 2009.

  1. Jason

    Jason Developer / Handyman Staff Member

    I am now getting loading .... in the box on the right side.

    Attached Files:

  2. Graham

    Graham Developer Staff Member

    Is this with a particular patient?

  3. Jerry

    Jerry Administrator Staff Member

    How long does the loading last? It's pretty short for me, like 2-3 sec per patient, but I worry it might take a lot longer for patients with a lot of stuff in their files. So far I only have about 250 patients in remr.fdb, so not sure if more patients will slow it down.
  4. Graham

    Graham Developer Staff Member

    I have 3000 patients in my Synapse, and it takes < 2 seconds for that panel to reappear.

    It's not related to the number of patients, but to how much data is stored for a particular patient.

    What happens is when you switch patients, I hide the right panel, and once all the data is loaded for that patient, I then redisplay it.

    It never fails for me.

    I don't know what Jason's issue is ...the fact that the panel does not reappear suggests that somewhere it never loads all the data for his patients.

    So, to debug this, I need either access to his database, or, I need to write a log to trace all the functions that are invoked when you switch patients.

    I need to know, if it only happens with some patients, or always on a particular workstation on a particular build.
  5. Jason

    Jason Developer / Handyman Staff Member

    it's a screen size issue.

    Synapse doesn't fit on alot of my monitors entirely, because of the large sidebars.

    Attached Files:

  6. Jason

    Jason Developer / Handyman Staff Member

    It never loads.
  7. Graham

    Graham Developer Staff Member

    So, on a PC with 1280xn where loading disappears, and you switch down to 1152xn, then the loading fails??

    I don't have a PC that will give this intermediate screen resolution.

    On 1024x768, that panel is not supposed to even come up ... maybe I should do the same for 1152
  8. Graham

    Graham Developer Staff Member

    Ahh ... found a spare PC that supports this screen resolution.

    And yes, it either shows no table there ... or just "loading .. "

  9. Graham

    Graham Developer Staff Member

    Ok, fixed it ... it was there, just hiding at a size of 0!

    This was the setting where the screen resolution was less than 1280. Now it will appear if the screen res is > 1024.

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