I've notice some problems lately with patient's names being reversed. I thought it might be my secretary, but I couldn't rule out a bug. It's a buglet.
[F3] - search for a patient, select the patient. repeat the same process, switching to the exact same patient ( [F3] - search for a patient, select the patient.) the names reverse. You can't [Synapse Import] anything. On top of that, the wrong PaperPort directory would be created.
It only occurs when using the popup. so what you type in the F3 popup can't have a unique hit. it only occurs if you click on the popup.